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LATIFI_Lirika_Bachelor_project_IBM_2022.pdf
Bachelor thesis

The impact of artificial intelligence based on human resources information systems on ethical management : a case study focusing in Switzerland

  • Genève : Haute école de gestion de Genève

61 p.

Bachelor of Science HES in International Business Management: Haute école de gestion de Genève, 2022

English The rise of technological innovations and the accessibility in data has led us to the
development of Artificial Intelligence (AI). Predominant in our daily life and often present
in our professional life, the arrival of AI has impacted our behaviours and relation towards
technology and dataset.
The goal of this research is to investigate on the consequences that Artificial
Intelligence’s implementation on Human Resources Information System (HRIS) have on
ethical management, by analysing the level of understanding on this subject, and finding
or defining tools to guide the behaviour of managers towards the use of digital
technologies.
The general digital ethics principles that should be respected by any users of Artificial
Intelligence are Human agency and oversight, technical robustness and safety, privacy
and data governance, transparency, diversity, non-discrimination, fairness, societal and
environmental well-being and finally, accountability. The importance to understand their
signification and the link with AI is necessary, as it allows companies to develop their
own guidelines according to their objectives and culture.
Artificial Intelligence is a tool that adds value within the firm and aid to interpret the huge
amount of data, with which HR department constantly work via the Human Resources
Information System (HRIS). As HR department is often considered to be the centre of
the firm because its activities are related to employees, the target for the survey were
mainly HR managers. Their experiences, beliefs and research on the subject led us to
different conclusions.
The knowledge and understanding on Artificial intelligence including the development
and functioning of algorithm and the need for data, as well as digital ethics is crucial and
helps to anticipate consequences on humans. Technological and Human perspective
need to be included to integrate new principles and values in the company. Therefore,
diversity could increase security, trust, and collaboration, and consequently ease the
process of collecting data, providing them as input in the algorithm to obtain reliable,
unbiased, and interpretable output for HR managers.
Moreover, to ensure an ethical behaviour from managers, different tools have been
designed. They can be used to accompany HR managers’ decisions. As humans are
behind artificial intelligence, a constant supervision is needed to guarantee a good behaviour. Thus, a new job position might be necessary to verify that meaningful decision
do not negatively impact the firm, or the employees concerned.
Language
  • English
Classification
Economics
Notes
  • Haute école de gestion de Genève
  • International Business Management
  • hesso:hegge
Persistent URL
https://sonar.rero.ch/hesso/documents/321850
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