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Master thesis

Information governance : nature and implementation from the European public administrations' perspective

SONAR|HES-SO

    2017

55 p.

Mémoire de master: Haute école de gestion de Genève, 2017

English The concept of Information Governance (IG) as a multidimensional approach to manage information with the aim of optimising the realisation of the strategic and operational corporate goals is increasingly implemented both in public and in private sector, but a common and scientific ground of this approach is yet to be defined. This Master’s Thesis has been prepared on the basis of a task commissioned in the frameworks of the research project implemented by InterPARES Trust (a multi-national, interdisciplinary research project exploring issues concerning digital records and data entrusted to the Internet). Briefly, they can be formulated as follows: understanding the key notions and components of IG and analysing the best practices of the IG in European public administrations based on the comparison of academic research and available specialist practices. Given the exploratory nature of the study we used a qualitative approach to investigate the stated objectives. We started with document and content analysis to carry out the state of the art not only on IG’ definition and dimensions but also on relevant IG maturity assessment models, methods and tools. Based on the developed Interview Guide the semi-structured interviews were carried out with European experts and practitioners in the field of information management who can be, without exaggeration, referred to as leaders and active participants of their professional community. The information received from the experts provided some sort of empirical validation, and at a subsequent stage allowed us to summarize and correlate the already available data we had developed from the literature and the data developed from the interviews. We have succeeded in capturing and reviewing a number of important issues related to the situation of IG in the public sector, identify a range of main challenges during IG implementation and suggest a number of recommendations (related to development of IG Policies, IG services, business cases and improving of the professional skill of information management staff) that could facilitate the development of IG in public administrations.
Language
  • English
Classification
Library sciences
Notes
  • Haute école de gestion Genève
  • Information documentaire
  • hesso:hegge
License
License undefined
Identifiers
  • RERO DOC 306588
Persistent URL
https://sonar.rero.ch/global/documents/314651
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